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For Public Administration: Seven Management Imperatives

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Periodically the IBM Center staff steps back and reflects on the insights provided by its authors of more than 300 research reports and by some 300 senior government executives interviewed over the past 13 years.  Through our research and interviews, we identified several broad societal trends that we believe are changing the game for successful leadership at all levels of government.

Based on these insights and trends, we teased out what seem to be seven management imperatives that will determine the success of public leaders in what is increasingly being called the “new normal” – an environment of uncertainty, demands for more, and dramatic budget cuts. We believe government leaders and managers should incorporate these seven imperatives into their management practices to execute their organization’s mission successfully.

We have developed brief essays on each of these seven imperatives:

  • Imperative One: Act with strategic intent
  • Imperative Two: Leverage hyperconnectivity
  • Imperative Three: Manage through collaboration
  • Imperative Four: Use real-time performance data
  • Imperative Five: Respond to the new security environment
  • Imperative Six: Work with the private sector in new ways
  • Imperative Seven: Cut costs and improve performance

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